3.0 Request to Complete Final Bill Segment Reference: Refund Deposit Process Model - Page 2 for the business process diagram associated with this activity. Actor/Role: CC&B Description: The next step in the Billing process is Bill Completion. The CSR requests to complete a bill with a Deposit SA Bill .Segment. Process Name • BILLING - Billing • C1-BLCMP - Freeze and Complete Pending Bills